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Training Manager in Louisville, CO at Westcon-Comstor

Date Posted: 3/28/2018

Job Snapshot

Job Description

Purpose of Position:

To coordinate & provide new hire and existing employee development training and retention

Responsibilities:

* Assess new employee and employee development training needs through surveys, interviews with employees, focus groups, or consultation with Managers, and Product Managers.
* Attend necessary meetings and seminars to obtain information for use in training programs or to inform Senior Management of training program requirements.
* Develop alternative training methods if necessary or expected improvements are not seen within groups.
* Evaluate training materials prepared by Product Managers, such as process documents, outlines, text, or handouts.
* Keep current with developments in area of expertise that are necessary.
* Monitor, evaluate, or record training activities or program effectiveness.
* Offer specific training programs to help employees maintain or improve job skills.
* Organize and develop, maintain, or obtain training procedure manuals and guides and course materials such as handouts and visual materials.
* Confidently present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
* Coordinate, design, plan, organize and/or direct orientation and training for employees.
* Assist in coordination of training of Order Management staff with COM Leadership.
* Supervise and evaluate employee performance, and refer employees through Management to further training for skill development as necessary.
* Devise programs to develop a competency rating for trained and tenured employees.
* Schedule trainings based on availability of conference, equipment, or instructors (Product Managers as SMEs). This will include Management of the entire training calendar and process for the organization.
* Select and assign SME's to conduct additional training.
* Coordinate assessment of training program participants.
* Answer day to day questions as they come from existing staff on procedural protocols
* Other duties as assigned

Qualifications:

* Excellent public speaking skills to convey information effectively and efficiently.
* Learning strategies that allow for selection and utilization of training/instructional methods and procedures appropriate for the situation when learning or teaching new things
* Active listening skills in order address concerns or questions entirely
* Internal process and systems knowledge
* Exceptional written communication and time management skills
* Pertinent program knowledge such as Power Point, Word, Excel, Outlook, SAP Etc

WestconGroup, Inc. is a value added Information Technology distributor of category-leading unified communications & collaboration technology, network infrastructure, data center, data/telecom and IT/Data & Network security solutions with a global network of specialty resellers. The company goes to market under the Comstor and Westcon brands. WestconGroup's teams are located in 70+ countries around the globe, create unique programs and provide exceptional support to accelerate the business of its global partners. Strong relationships enable partners to receive support tailored to their needs. From global logistics and flexible customized financing solutions to pre-sales, technical and engineering assistance, the company works with partners to respond with agility and speed to changing market conditions so they can achieve the fastest time to revenue. WestconGroup's portfolio of market- leading vendors includes: Cisco, Avaya, Polycom, Check Point, F5, Palo Alto and Blue Coat, among others.

Our employees are as important as our customers and we take pride in recognizing their outstanding talents and efforts.
Visit our website at www.westcongroup.com for more information or to apply on our Career Page.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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