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Services Account Manager - External in London at Westcon-Comstor

Date Posted: 6/1/2018

Job Snapshot

Job Description

Westcon-Comstor are recruiting a new Business Development Manager / Account Manager (External) for its Professional Services Practice based in Bracknell. You will plan, manage and report on vendor portfolios like Cisco, AVAYA, Palo Alto Networks or F5 to maximise Westcon's value add and ensure success in terms of Westcon Group Services revenue and profitability.

This is a great opportunity to work cross functions building new revenue streams for our Vendors and Services Practice based in Bracknell in collaboration with our other Practices like Comstor, UC and Security based in the South East of England..

The aim of the role is to own the relationship into a portfolio of named partners accounts on behalf of Westcon. This is a great opportunity to accelerate your career within IT distribution and earnings.

You will work in collaboration with EMEA Training Director, EMEA Support Director and Marketing Department to develop and execute compelling solution propositions for Westcon Group Services. This is an external role (home based) but you should be based in the South East of England. This role comes with great benefits like a car allowance and BUPA healthcare.


* Work closely with your Vendor Partner Manager to plan out and create a generic business development plan that will increase sales of services
* Understand the Vendor's business including core strategy, financial performance, business/growth goals
* Position Westcon to become the trusted adviser to senior decision makers within your Partners to the point where they are receptive to receiving our advice on the strategic direction of the business in their particular markets.
* Help establish expansion of Vendor coverage across EMEA

Business Management
* Identify ways to build margin by means of bundling and developing new propositions
* Assist where necessary with special orders
* Manage product updates/releases and price changes

* Work with full Marketing Team, Vendor to develop compelling programs and initiatives
* Produce regular marketing bulletins to communicate all product, service, pricing and promotional activity
* Provide internal updates on a regular basis
* Assist with customer events as necessary

Administrative/Self Development
* Maintain regular vendor review meetings and subs
* Present senior management with relevant reports and analysis
* Provide monthly reports
* Provide input to training and workshop materials where necessary

* Well organised and methodical approach to work - able to multi-task
* Appreciation of critical timescales and the impact of delay on client perception
* Credibility both internally and externally - with colleagues, partners and customers
* Energy, drive and ambition to achieve business targets
* Excellent communication skills including management exec level presentation
* Mature, credible, highly professional, and comfortable in dealing with individuals at senior levels

* Relevant working experience in an external role with knowledge of Services selling in the Channel would be preferable.
* Understanding of Professional Services landscape.
* Channel, Distribution, Systems Integrator or Vendor background
* Extensive experience in all aspects of Customer Relationship Management
* Graduate degree in business, computer science or engineering would be preferable
* Strong written, verbal and communication skills (including proposal writing and presentation building)
* Strong interpersonal skills and ability to team with Sales, Technical, and Operations resources
* Adaptability, flexibility and the ability to do quality work under tight deadlines
* Able to manage a frequent UK travel schedule.

Join a growing global business

Westcon-Comstor is a leading name in IT distribution with US$4.35 billion in global revenues. Our job is to link technology vendors to our distribution partners who resell software and solutions to business and other customers.

This is an exciting time to join our expanding UK and Ireland operation, which serves the EMEA region. We have ambitious plans and huge future potential - you will be ideally placed to grow your career in a dynamic yet supportive culture.