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Pre Sales Specialist in Stockholm at Westcon-Comstor

Date Posted: 10/29/2018

Job Snapshot

Job Description

ROLE DESCRIPTION

Support sales staff in the achievement of set revenue and GP budgets in line with company directive and objectives. Provide product based technical sales support to authorized business partners.
To plan, manage and report on vendor portfolios to maximize Westcon Group value-add and ensure success in terms of revenue and profitability. Work with vendor and sales team to develop and execute compelling solution propositions for Westcon, Resellers and their end users.

DUTIES & RESPONSIBILITIES

Sales
* Generate and provide customer quotations (verbally and in writing) as requested by the sales staff and business partners
* Support the efficient promotion of differentiating Westcon Group value propositions through sales engagement and partner training
* Provide presentation and demonstrations for end users on behalf of our business partners
* Establish strong, productive vendor relations
* In coordination with sales staff, proactively work within resellers to position product line and ensure comprehension of portfolio
* Build visibility with vendors and customers to create a competitive distribution advantage for Westcon products
* Work with full marketing team, vendor and sales to develop compelling programs and initiatives
* Maintain competitive awareness of other vendor products and other distribution activity
* Provide internal updates on a regular basis
* Represent vendor's product effectively and accurately
* Present vendor marketing programs and objectives to sales force

* Customer Support
* Point of contact for customer inquiries regarding solution designs
* Acceptance and resolution of queries received via the CRM ticketing system
* Answering of telephone queries from the pre sales help lines
* Liaise with and support all other internal teams
* Provide monthly report on tracking business levels, product trends, promotions and top customer profile
* Identify ways to build margin by means of bundling and developing new propositions
* Assist where necessary with inventory and special orders
* Assist with customer events as necessary

* Sales Support
* Support sales team with product positioning
* Work with sales team to understand product trends
* Ensure customer operations have the necessary product and promotional information
* Develop product presentations for the sales force
* Work with product management to train Sales staff and Customers on specific vendors products

* Administrative/Self Development
* Attend monthly sales meetings
* Maintain regular contact with targeted customers
* Present sales management with relevant reports and analysis
* Provide monthly reports
* Track competitive issues and log of pricing issues, corrections, and results
* Maintain and develop own knowledge of Westcon Group services portfolio through vendor and third party partners taken to market via the reseller channel
* Provide input to training materials where necessary
* Maintain appropriate vendor certifications to maintain accreditation in line with vendor programmes
* Maintain knowledge of vendors pricing and channel support tools

ABOUT YOU

The role is based in Stockholm, Sweden so it's a must that you're a resident of Sweden. You speak and write fluent Swedish and English and you preferably have experience in an international work environment. A good command of additional languages like Finnish, Danish or Norwegian is always a plus.

Technology:
* Good knowledge of Westcon Group product portfolio offerings
* Use advanced technology concepts to link Westcon's offering to solutions in the customer's business
* Thorough understanding of Solution Practice portfolio and technology
* General Computer literacy
* Understanding of products from a sales and technical perspective

Finance:
* Understanding of and ability to apply pricing, Gross Profit, discounts, and margin calculations

Sales:
* Good understanding of the sales cycle

Customer Service:
* Principles and processess for providing customer service

Qualifications:
* Vendor accredited specialist qualification
* Minimum 5 years' experience in relevant industry
* Technical background and experience with technology
* Background in product management
* University degree (preferably business, marketing, or management)

ABOUT US

Westcon-Comstor is a value-added technology distributor of category-leading solutions in Security, Collaboration, Networking and Data Center. The company is transforming the technology supply chain through its capabilities in Cloud, Services and Global Deployment. Through a unique physical and digital distribution network, Westcon-Comstor extends its partners' global reach while providing the local expertise needed to successfully navigate worldwide opportunities. The company combines expert technical and market knowledge with industry-leading partner enablement programs. Westcon-Comstor delivers results together through its unique engagement model and deep partner relationships. The company goes to market under the Westcon and Comstor brands.

Job Requirements

Pre Sales Specialist

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