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Offer & Product Manager (m/f/d) in Berlin at Westcon-Comstor

Date Posted: 1/14/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Berlin
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/14/2019

Job Description

Westcon-Comstor is a services company and provides services both for external partners as well as our own group of companies. The service portfolio includes LAN/WAN infrastructure, Networking, Unified Communications, Contact Centre, Customer Care, Wireless, Cloud, Data Centre and Security Technologies as well as server-based computing and application know-how. Westcon-Comstor provides design, deployment, training, education, support and professional services to our partners and customers. In addition, solutions for enterprise performance management are developed, implemented and supported. Westcon-Comstor provides these services around its portfolio vendors like Avaya, Check Point, Cisco, Extreme Networks, F5 Networks, Microsoft, Mitel, Palo Alto Networks and Symantec.

For our office in Berlin, Houten or Bracknell we are looking for a Offer and Product Manager (m/f/d).

You will plan, manage and report on vendor portfolios to maximize Westcon's value?add and ensure success in terms of Westcon Group Services revenue and profitability. The aim of the role is to own the relationship into a portfolio of named Vendor accounts on behalf of Westcon.
You will work in collaboration with EMEA Sales & Delivery , EMEA Support Director and Marketing Department to develop and execute compelling solution propositions for Westcon Comstor Services.

DUTIES & RESPONSIBILITIES

* Work closely with your Vendor Partner Manager to plan out and create a generic business development plan that will increase sales of services
* Understand the Vendor's business including core strategy, financial performance, business/growth goals
* Position Westcon to become the trusted adviser to senior decision makers within your Vendors to the point where they are receptive to receiving our advice on the strategic direction of the business in their particular markets.
* Help establish expansion of Vendor coverage across EMEA

Business Management
* Identify ways to build margin by means of bundling and developing new propositions
* Assist where necessary with special orders
* Manage product updates/releases and price changes

Marketing
* Work with full Marketing Team, Vendor to develop compelling programs and initiatives
* Produce regular bulletins to communicate all product, service, pricing and promotional activity
* Provide internal updates on a regular basis
* Assist with customer events as necessary

Administrative/Self Development
* Maintain regular vendor review meetings
* Present senior management with relevant reports and analysis
* Provide monthly reports
* Provide input to training and workshop materials where necessary

PERSON SPECIFICATION

* Well organized and methodical approach to work - able to multi-task
* Appreciation of critical timescales and the impact of delay on client perception
* Credibility both internally and externally - with colleagues, partners and customers
* Energy, drive and ambition to achieve business targets
* Excellent communication skills including management exec level presentation
* Mature, credible, highly professional, and comfortable in dealing with individuals at senior levels

QUALIFICATIONS

* At least 5 years relevant working experience with demonstrated expertise in technical services , in managing or delivering of such services.
* Technical background and experience with technology
* Channel; Distribution, Systems Integrator or Vendor background
* Extensive experience in all aspects of Customer Relationship Management
* Graduate degree in business, computer science or engineering
* Extremely strong written, verbal and communication skills (including proposal writing and presentation building)
* Strong interpersonal skills and ability to team with Sales, Technical, and Operations resources
* Adaptability, flexibility and the ability to do quality work under tight deadlines
* Able to manage a frequent travel schedule.

Contact: Laura Höhn (Recruiting Manager Services)

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