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Managed, Senior Inside Sales Representative in St Leonards at Westcon-Comstor

Date Posted: 7/11/2018

Job Snapshot

  • Employee Type:
  • Location:
    St Leonards
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description

Job Summary

The Senior Inside Sales Representative (SISR) is responsible within an assigned territory for:

  • Attainment of quarterly targets and KPIs
  • Delivering a consistent high quality service
  • Identifying and qualifying opportunities through to closure

Duties and Responsibilities

  • Achieve the revenue and gross profit targets in line with Company directives and objectives
  • Delivers a customer obsession approach which ensures the highest level of service for our customers
  • First point of contact for customer enquiries, quotations, opportunity management and post sales enquiries
  • Gain a thorough understanding of the clientele business, resulting in knowledgeable contribution pro-active sales support & increased business
  • Analyse and monitor the performance of the customer base to identify areas of opportunity and to pre-empt customer issues
  • Ensure customers are kept up to date with relevant developments from all vendors and Westcon - Comstor services
  • Articulate the Westcon Group value messaging in a professional and consistent manner
  • Support the marketing team in delivering appropriate marketing campaigns to the local customer base
  • Support all vendor marketing initiatives by delivering them to the customer base
  • Ensure sales pipeline is accurate and remains full of qualified opportunities and leads
  • Achieve set metrics for engagement activity (call / email) and forecasting
  • Develop and execute strategic customer account planning
  • Identify, form and continue rapport with key customer and vendor stakeholders
  • Coordinate with field sales team members to ensure opportunities are transferred and goals are met.
  • Broker extended experts across business into customers with a strong view on return on investment
  • Allocate time effectively to ensure customer expectations are achieved and role requirements are met.
  • Ensure accurate and complete information is captured in CRM

Become part of the Westcon-Comstor family and its work-hard/play-hard team culture!

Westcon - Comstor is the world's leading specialty distributor of advanced network technological solutions. At Westcon - Comstor, our success is built on providing exceptional service to our resellers and the vendors we partner with. We are a value added distributor of category-leading solutions including datacentre and infrastructure, security, convergence, virtualisation, networking and storage with a variety of specialty resellers. Our teams provide exceptional sales, technical and customer service support to accelerate the business of our partners.

At Westcon-Comstor AUS we pride ourselves in delivering IT solutions to best meet customer needs on time, with a reputation second to none for client satisfaction, through the provision of value added products and services. We are a fast paced company who puts the provision of quality customer service first.

Come and join our spirited and commercially astute team where being good humoured and highly motivated are definite pre-requisites in joining this team. We are focused on being the leaders in our industry and having a culture of integrity, accountability, drive for success and fun.

We believe that our people are integral to the business and a major reason for success. People are our most valuable asset - we employ people who deliver outstanding results, embrace our values and are passionate about our brand.

If you want to start a career that is anything but ordinary, then apply today!