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Inside Sales Account Manager in St Leonards at Westcon-Comstor

Date Posted: 1/8/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    St Leonards
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    1/8/2019

Job Description

DUTIES & RESPONSIBILITIES

Sales

  • Identify and establish new customer accounts (e.g. call dormant accounts, obtain leads from vendors)
  • Maintain and grow business with existing accounts
  • Support external sales in managing account administration
  • Generate and provide customer quotes for standard/pre-designed solutions
  • Follow up on customer quotes
  • Build a pipeline of opportunity to achieve monthly sales targets as set by the business (GP $ target)
  • Consult with customers in selling and supporting Westcon products and services
  • Identify cross selling opportunities within Westcon's products and services portfolio
  • Keep customers up-to-date with product-related information
  • Coordinate with training, marketing, business development, and product management to effectively support the customer

Business Management

  • Maintain up-to-date profiles on accounts showing revenue projections and quotas

Administrative/Self Development

  • Prepare for and participate in sales meetings
  • Ensure forecasts are submitted in a timely and accurate manner
  • Prepare business development plans for strategic accounts
  • Attend relevant internal and external product training
  • Meet all reporting deadlines with accuracy (e.g. call reporting, pipeline reporting, etc.)

Knowledge of successful candidate-

Technology:

General knowledge of Westcon product portfolio offerings

General knowledge of networking and communications technology

Ability to use (standard) software: MS Office Applications and SAP (preferred)

General Computer literacy

Finance:

Calculate & maintain minimum profitability requirements on a transaction level

Business:

Create basic business plan

Sales:

Basic understanding of the sales cycle

Customer Service:

Principles and processes for providing customer service including needs assessment and evaluating satisfaction

Qualifications

Sales or account management experience.

Background with advanced Customer Service or Sales environment.

UC experience required.

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