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Cybersecurity Level UP Program in Madrid at Westcon-Comstor

Date Posted: 10/11/2018

Job Snapshot

Job Description

ROLE DESCRIPTION

Would you like to start a exciting career in the cybersecurity industry? Join our Level UP program!

We are looking for students and junior professionals to complete a cybersecurity training program with real projects. It consists of 6 months distributed between our offices in Madrid and Berlin so the level of English is an important factor.

As members of the Services Solutions Practice the selected candidates will fulfill a supporting role within the business unit. Specifically, they will drive best in class practices to assist the department to ensure services delivery excellence. The selected candidates will contribute to a high performance environment in order to achieve and maintain high levels of customer satisfaction.

DUTIES & RESPONSIBILITIES

* Providing customer support working with the Support Centre to troubleshoot faults and carry out change requests
* Delivery of Project Services across Vendor's for the following activities
o Survey
o Audit
o Design
o Build
o Configuration
o Testing
* Pre Sales Support for the Sales team, including attending meetings with clients to determine requirements
* Documenting Statement of Works for Pre Sales activities.
* Documenting Designs, Implementation and Test Plans as part of the Project Delivery Service.
* Maintaining customer documentation
* Clarifying a client's system specifications, understanding their work practices and the nature of their business
* Analysing system requirements within companies and giving independent and objective advice on the use of systems
* Developing agreed solutions and implementing new systems

ACADEMIC REQUIREMENTS:

-Last year or recent graduates from technical studies
-Availability for a full time schedule (40 hours/week)

Desired Skills


-C1 level in English
-Strong team player, working with teams across multiple geographies
-Objective, professional & diligent
-Effective communicator at all levels - verbal & written
-Able to resolve problems and deliver under pressure
-Enthusiastic and energetic
-Flexible and adaptable to new concepts and methods of working
-Highly motivated to maintain and achieve personal development goals

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