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Credit Risk Controller Velocity Expertise Contact Center in Houten at Westcon-Comstor

Date Posted: 9/15/2018

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Job Description

More about Westcon and the role

For our brand new and modern Velocity Expertise Contact Center we are looking for a talented and energetic Credit Risk Controller to maintain and manage EMEA Velocity Credit facilities. This is an exciting and challenging position for a highly motivated individual who is looking to advance their career in trade credit risk management. You must enjoy working in a very fast-paced and highly dynamic sales environment. This is a role for a talented professional with a logical, analytical and commercial mind, who has tremendous self-motivation and the ability to learn quickly.

You will be working in our Velocity Expertise Contact Center with 40+ Sales and Marketing driven people at our Houten (NL) office which is designed to optimal support our people and give them the 'best place to work' feeling.
As Westcon-Comstor is a big global company there are many opportunities to develop yourself within the Velocity team and within other teams. We encourage our people to make the best use of their talents and actively work on their career development by creating a Professional Development Plan (PDP), discuss the PDP with the manager and then put activities into action.
We are proud to present to you our Houten office in this this video which will give you an insight of how we collaborate with all teams and how the office looks like.
The successful candidate will be able to accept ownership for effectively keeping employee ánd customer satisfaction at the core of every decision and behavior.

We are looking for a native speaker in one of the European languages and this needs to be combined with a business level English.

Your duties and responsibilities
o Complete Customer account reviews including analysis of financial accounts to support new and ongoing credit facilities
o Maintain and manage Customer EMEA Group credit facilities
o Provide data on above average risk accounts to Collections to escalate those companies' for focussed chasing of debt, if applicable
o Manage insurance policy compliance including collection cases and claims
o Undertake Customer development/risk management visits with necessary stakeholders where appropriate
o Monitor and validate the bad debt accrual requirements for the EMEA region
o Perform analysis to support credit risk strategy, policy and process development including alternative financial offerings
o Manage and action alerts/notifications from various sources to ensure risk exposure is minimised/neutralised
o Monitor and maintain overview of legal collection cases
o Manage and action Customer accounts in administration/liquidation in association with the appropriate stakeholders
o Production and ongoing enhancement of Commercial credit risk reporting, providing timely and accurate monthly reports
o Provide support as necessary on ad hoc defined projects

Your profile

You will be working very closely (daily basis) with Velocity Management and EMEA Finance Team to ensure credit limits of our Partners are secured in every way, both for the company as for our Partners. Working in the Velocity team means working in a very fast-paced, highly decisive environment with often short sales cycles. In your role we would expect you to sometimes work under pressure with strict deadlines. You will be the trusted partner of the people in our Velocity Expertise Contact Center as you are aware of the status of every credit facility, if it's approved and if we can ship.
There's no doubt you have very strong written and verbal communication and commercial skills and of course you are an expert in MS Excel.
It essential that you have a positive personality and like working together with the Velocity team to maintain an upbeat environment.

Desired Experience
 CICM professionally qualified and/or degree educated, preferably within a numerate discipline
 Previous experience in a credit risk environment
 Understanding of the fundamental concepts of credit risk management
 Advanced Excel skills
 Good communication and presentation skills
 Demonstrable reporting experience
 Be willing to travel when required and to be contactable outside standard business hours

Company Overview

Westcon-Comstor is a value-added technology distributor of category-leading solutions in Security, Collaboration, Networking and Data Center. We are transforming the technology supply chain through our global capabilities in Cloud, Global Deployment and Services. Through a unique physical and digital distribution network, we extend our partners' global reach while providing the local expertise needed to successfully navigate worldwide opportunities. We combine expert technical and market knowledge with industry-leading partner enablement programs. Collaborating with our partners in a unique engagement model, we strive to provide an exceptional partner experience by delivering results together. Westcon-Comstor goes to market under the Westcon and Comstor brands.

 Multi-national company, headquartered in Tarrytown, New York, USA
 Founded in 1985
 Presence in 50+ countries on four continents
 Ship to more than 180 countries and territories
 18 logistics and stocking facilities
 2,600 driven and highly skilled associates

Job Requirements

Credit Risk Controller Velocity


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