This site uses cookies. To find out more, see our Cookies Policy

Collection Analyst II in Louisville, CO at Westcon-Comstor

Date Posted: 5/14/2018

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Collections Analyst
Louisville, CO

The Collections Analyst manages the collection and resolution of outstanding Accounts Receivable balances from accounts, prepares weekly reports for management providing status of open issues and responds to inquiries from customers, sales or external collection resources.

* Review new orders for approval, hold or qualification in a timely manner while considering status of existing accounts receivable.
* Contact customers assigned with accounts receivables to resolve disputes and collect past dues.
* Achieve maximum performance through communications with customers for payment information based on aging and resolving issues blocking payment.
* Communicate with and promote strong collaborative relationships with internal customers to include those in Credit/Collections, Warehouse, Product Management, Sales, Carriers and any other departments/contacts as necessary.
* Research collection histories on new and existing customers.
* Research and provide proper solutions in a fast and timely manner to RMA, Short Ship, Program and Price Protection items that are generated via debit and/or short pay.
* Perform complex reconciliation of accounts to resolve problems/issues.
* Identify, recognize and address concerns/red flags before they become problems and propose solutions to Management.
* Escalate large collection or reconciliation issues appropriately.
* Evaluate opportunities for improvement in business processes and policies and provide suggestions.
* Complete special projects with varied and complex components as needed.
* Miscellaneous duties as assigned.
* Commitment to continuous improvement to comply with Synnex Corporation standards.

* Associates Degree plus a minimum of 2 years related accounts receivable/reconciliation experience and/or equivalent education and experience required.
* Working knowledge of collection/credit procedures and the interdependencies of such systems.
* Demonstrated experience multi-tasking in a team environment interfacing with employees at all levels with a focus on providing the highest level of customer service at all times a must.
* Established background working with numerical data utilizing analytical skills to identify the root cause of issues/problems and providing solutions.
* Solid time management and organizational skills to include proven experience performing basic research and analysis with minimal supervision.
* General accounting knowledge, experience with QuickBooks desired.
* Advanced computer skills to include Excel, Word, PowerPoint and Outlook.
* Excellent oral/written communication skills a must.
* Must be flexible with position duties and scope of work.

Westcon-Comstor (WestconGroup Inc.) is a value-added technology distributor of category-leading solutions in Security, Collaboration, Networking and Data Center.
The company is transforming the technology supply chain through its capabilities in Cloud, Services and Global Deployment.

Through a unique physical and digital distribution network, Westcon-Comstor extends its partners' global reach while providing the local expertise needed to successfully navigate worldwide opportunities.

The company combines expert technical and market knowledge with industry-leading partner enablement programs. Westcon-Comstor delivers results together through its unique engagement model and deep partner relationships.
The company goes to market under the Westcon and Comstor brands.


  1. Customer Service Jobs
  2. Collections Jobs