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Account Manager in Johannesburg at Westcon-Comstor

Date Posted: 10/26/2018

Job Snapshot

Job Description

To sell and promote the company's products to all assigned existing customer portfolio & prospective accounts. Develops & maintains productive working relationships with customers so that sales & marketing goals can be achieved.

Assumes responsibility for effective performance of area sales & marketing functions by
* Prospecting for new accounts & seeking opportunities to increase existing accounts.
* Conducts regular sales calls to develop customer relationships and follow up on leads
* Negotiating product placement to ensure high volume positioning
* Tracking sales through to closing and finalizes sales contracts
* Forecasting long range accounts sales and product needs and communicates related information regularly to management
* Tracking progress towards and achieving established quotas & sales goals
* Making sales presentations as requested
* Ensuring sales accounts are serviced in accordance with company standards and policies including quoting, processing orders, payments and delivery of goods
* Organizing reseller meetings and accompanying Company personnel and vendors to meet with customers
* Maintaining and updating own database of customers
* Keeping up to date with product developments and maintaining extensive product knowledge and certification as required
* Keeping records of all orders taken and correspondence with customers
* Preparing daily, weekly and monthly reports

Assumes responsibility for establishing & maintaining good business relations with customers & external trade contacts by
* Ensuring customer satisfaction with products & services
* Resolving customer problems, complaints & requests promptly
* Obtaining and acting on customer feedback to improve products & services
* Promotes products and services at trade shows
* Regular customer visits

Assumes responsibility for maintaining effective working relations, communication, and coordination with Company personnel and with management
* Sets sales goals in accordance with Company objectives Tracks progress toward goals
* Provides assistance to area personnel as needed
* Keeps management informed of area activities, changes in competitive conditions, and significant problems
* Completes required reports and records accurately and promptly
* Attends meetings as required

Assumes responsibility for related duties as required or assigned
* Completes special projects
* Completes product related certification as required
* Provides backup for other sales positions as needed
* Any reasonable and lawful instruction related to work and given by an authorized person

* Sales training / certification advantageous
* Valid driver's license & own vehicle

Required Knowledge
* Knowledge of product offerings within Security
* Understanding of product positioning & competitive conditions
* Knowledge of sales & marketing strategies, techniques and principles
* Good knowledge of Security products and services and market space

Experience Required
* Minimum of 3 years previous IT account management experience, preferably in IT distribution
* Proven sales track record

Skills & Abilities
* Excellent sales abilities
* Strong interpersonal & public relations skills
* Excellent communication skills - verbal and written
* Strong negotiation skills
* Well organized and attentive to detail
* Good problem solving skills

Please consider your application unsuccessful if you have not been contacted within 2 weeks.

Westcon-Comstor (WestconGroup Inc.) is a value-added technology distributor of category-leading solutions in Security, Collaboration, Networking and Data Center. We are transforming the technology supply chain through our global capabilities in Cloud, Global Deployment and Services. Through a unique physical and digital distribution network, we extend our partners' global reach while providing the local expertise needed to successfully navigate worldwide opportunities. We combine expert technical and market knowledge with industry-leading partner enablement programs. Collaborating with our partners in a unique engagement model, we strive to provide an exceptional partner experience by delivering results together. Westcon-Comstor goes to market under the Westcon and Comstor brands.


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