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Technical Enablement Specialist in St Leonards at Westcon-Comstor

Date Posted: 12/5/2018

Job Snapshot

Job Description

The Technical Enablement Specialist will report into the Vendor Alliance Director, Westcon and will work closely and take direction from Westcon Product Managers. The role will also work with both vendors and the Tier 2 channel partners to act as a technical enablement and technical support resource to facilitate the sale of positioning of core technologies from the Westcon portfolio.

Job Objectives

  • Support channel partners when working on specific projects in Proof of concepts, technical presales Security Lifecycle reviews
  • Act as technical and day-to-day liaison between Vendor and the partner
  • Collaborate with partners to "sell with" and help them establish credibility, wins and confidence to become more committed Vendor partners
  • Conduct technical enablement, whiteboard and lunch and learn sessions as driven by Product managers.

Duties & Responsibilities

  • Work with technical peers at defined Westcon vendors, partners and end-users (as necessary)
  • Accountability for the targets and objectives as set and agreed between Westcon and Vendor Group, specifically as they relate to partner enablement, partner recruitment and partner transactional metrics.
  • Maintain up to date vendor certifications for defined vendors to ensure Westcon meets its technical support obligations
  • Run technical enablement and certification sessions as required by vendors and Westcon product managers. Drive attendance to events.
  • Run technical lunch and learn and whiteboard updates as required.
  • Internal and external communication of technical programs and updates in conjunction with Westcon marketing executive

  • Program Analysis and recommendations on the basis of partner and end-user feedback

  • Understand the vendor's portfolio positioning and represent it effectively and accurately in all Westcon marketing programs and correspondence.

Experience & Skills

  • Experience in Palo Alto Networks, Juniper and Checkpoint will be highly regarded.
  • Experience in a technical sales capacity in a channel environment, preferably in the IT industry.
  • Comfortable presenting.
  • Technical ability to deploy in the field POC's and technical support tools.
  • General computer literacy with Microsoft Office products.


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