This site uses cookies. To find out more, see our Cookies Policy

Sales Operations Specialist in St Leonards at Westcon-Comstor

Date Posted: 1/30/2019

Job Snapshot

  • Employee Type:
  • Location:
    St Leonards
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

This is a hybrid role where you will become a subject matter expert across order entry, pricing management and purchasing.

We are seeking someone who has exceptional time management skills and have excellent attention to detail.

Duties & Responsibilities

  • First point of contact for order processing and management
  • To proactively advise customers of outstanding requirements
  • To maintain exceptional customer service, and consistently strive to exceed customer expectations ( Reseller / Vendors)
  • Understanding of and ability to apply pricing, Gross Profit, discounts, margin calculation
  • Use vendor's portals and tools to place orders with our vendors in a timely manner.
  • Liaise with internal teams in order to process an order
  • Manage multiple inboxes to update and obtain information for processing
  • Undertake continual training to ensure strong knowledge on Westcon - Comstor Vendors and Technologies
  • Ensure punctuality to all internal and external meetings
  • Dispute management - investigation and creations of credits in the system when internal error has occurred.

Skills and Experience

  • Previous experience in a data entry role would be highly regarded.
  • General Knowledge in IT would be ideal.
  • Strong interpersonal skills; ability to build strong relationships quickly and effectively.
  • Excellent administrative skills with attention to detail, proactive follow-up and efficient time management.
  • General computer literacy.
  • Ability to use Office programs such as MS Excel, MS Word.
  • Understanding of and ability to apply pricing, Gross Profit, discounts, margin calculation
  • SAP experience preferred.

Westcon-Comstor is the world's leading specialty distributor of advanced network technological solutions. At Westcon - Comstor, our success is built on providing exceptional service to our resellers and the vendors we partner with. We are a value added distributor of category-leading solutions including datacentre and infrastructure, security, convergence, virtualisation, networking and storage with a variety of specialty resellers. Our teams provide exceptional sales, technical and customer service support to accelerate the business of our partners.

At Westcon-Comstor Australia we pride ourselves in delivering IT solutions to best meet customer needs on time, with a reputation second to none for client satisfaction, through the provision of value added products and services. We are a fast paced company who puts the provision of quality customer service first.

Come and join our spirited and commercially astute team where being good humoured and highly motivated are definite pre-requisites in joining this team. We are focused on being the leaders in our industry and having a culture of integrity, accountability, drive for success and fun.

We believe that our people are integral to the business and a major reason for success. People are our most valuable asset - we employ people who deliver outstanding results, embrace our values and are passionate about our brand.