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Road warrior in Oslo at Westcon-Comstor

Date Posted: 2/4/2019

Job Snapshot

Job Description

About the role:

Provide support, guidance and business development activities to resellers with a focus on driving sustainable and increased sales of Cisco Enterprise Networking (EN) Architecture into the Commercial customer base. Understand Cisco product strategy including the transition to a recurring offer business model.

Opportunity to gain exclusive and significant training directly from Cisco along with access to Cisco premises, tools and people.

Your duties and responsibilities:

* Identify and establish new customer accounts (e.g., call dormant accounts, cold call, obtain leads from vendors)
* Maintain and grow business with existing accounts
* Support internal sales in managing account administration
* Consult with customers in selling and supporting Comstor products and services
* Provide product presentations and sales training for assigned accounts
* Manage demo stock requirements and evaluation stock
* Prepare partner plans and execute directly
* Identify cross selling opportunities within Comstor products and services portfolio
* Create value add opportunities for Comstor
* Develop relationships with Vendor Account Management Teams

Customer Support
* Keep customers up-to-date with product-related information
* Coordinate with training, marketing, business development, and product management to effectively support the customer
* Establish productive vendor relations to ensure quality of service to customers

Business Management
* Maintain up-to-date profiles on accounts showing revenue projects and quotas
* Gain general understanding of customer business and strategic plans as they relate to Westcon products and services
* Maintain relevant account information on CRM.
* Monitor performance of allocated accounts and identify areas of opportunity
* Provide support in sales presentations, products demonstrations, customer training, and solution delivery
* Consult with appropriate internal resources for guidance and support in serving customers
* Provide & manage forecasts into Sales Manager
* Work at customer sites as part of engagement strategy
* Attend customer meetings as required, including any additional Comstor support as required ie: Presales

Administrative/Self Development
* Ensure forecasts are submitted in a timely and accurate manner.
* Prepare business development plans for account set.
* Attend relevant internal and external product training
* Meet all reporting deadlines with accuracy (e.g., call reporting, pipeline reporting, etc).
* Attend all required internal and external meetings
* Maintain and develop own knowledge of Comstor and vendor product portfolio

Your Profile:

*General knowledge of Cisco product portfolio offerings
*General knowledge of networking and communications technology
*Ability to use standard software: MS Office Applications
*General Computer literacy

*Calculate & maintain minimum profitability requirements on a transaction level

*Create basic business plan
*Basic understanding of the sales cycle

Customer Service:
*Principles and processes for providing customer service including needs assessment and evaluating satisfaction

Desired Skills
*Acquiring & Qualifying Business
*Developing Customer Relationships
*Supporting the Customer
*Fostering Communication
*Demonstrating Sales Versatility
*Collaborating Cross-Functionally
*Knowing the Customer
*Developing and Executing Sales Strategy
*Knowing Westcon's Products
*Ensuring Self-Direction
*Closing the Business
*Applying Business Acumen
*Managing the Competition
*Working with Technology

*Educated to Degree level or Sales/Account management experience
*Background with advanced customer service or sales environment

Company Overview:

Westcon-Comstor is a value-added technology distributor of category-leading solutions in Security, Collaboration, Networking and Data Center. We are transforming the technology supply chain through our global capabilities in Cloud, Global Deployment and Services. Through a unique physical and digital distribution network, we extend our partners' global reach while providing the local expertise needed to successfully navigate worldwide opportunities. We combine expert technical and market knowledge with industry-leading partner enablement programs. Collaborating with our partners in a unique engagement model, we strive to provide an exceptional partner experience by delivering results together. Westcon-Comstor goes to market under the Westcon and Comstor brands.
*Multi-national company, headquartered in Tarrytown, New York, USA
*Founded in 1985
*Presence in 50+ countries on four continents
*Ship to more than 180 countries and territories
*18 logistics and stocking facilities
*2,600 driven and highly skilled associates

Job Requirements

Road warrior


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