Project Manager in Bracknell at Westcon-Comstor

Date Posted: 11/14/2019

Job Snapshot

Job Description

As a member of the Global Delivery Solutions practice, reporting to the Director of Project Management, the Project Manager will fulfil a supporting role within the business unit. Specifically, the Project Manager will drive best in class practices to assist the department to ensure services delivery excellence. The Project Manager will contribute to a high-performance environment to achieve and maintain high levels of customer satisfaction.

DUTIES & RESPONSIBILITIES

* Management and the delivery of the projects they are assigned to.
* Management of customer relationship and key stakeholders during life cycle of project.
* Management of service variation throughout the project lifecycle.
* Commercial Management of project to include change, forecasting & billing.
* Reporting to internal and external customers.
* Supporting the Sales team to provide Project Management input to Proposals or Statements of works.
* Controlling and tracking projects including meeting minutes, scheduling resourcing and reporting.
* Work with other areas of the services organisation to identify Internal or External Resources to deliver services.
* Ensure systems are updated with delivery status and project notes.
* Perform Project Administration tasks.

PERSON SPECIFICATION

Technology
* General knowledge of Westcon product portfolio offerings.
* Proficiency in MS Office Applications; Word, Excel, Outlook, PowerPoint, Project, Visio.
* Formal project management or service delivery background.
* Local and International experience, language skills or of managing 3rd party project resources desirable.
* Experience of delivery of Multi-vendor, Security, Network solution projects.

Customer Service
* Experience in direct customer facing project delivery.

Desired Skills
* Strong leadership skills.
* Customer facing skills.
* Coordination of internal and external 3rd party suppliers.
* Objective, professional & diligent.
* Results and detail orientated.
* Able to resolve problems and deliver under pressure.
* Effective communicator at all levels (fluent in English - verbal & written).
* Enthusiastic, energetic.
* Flexible and adaptable to new concepts and methods of working.
* Strong team player, working with his/her peers across multiple geographies and time-zones.

Qualifications
* Prince 2 Practitioner, PMP or equivalent project accreditation.
* Previous experience in a Project coordinator and/or Project Management role.
* Previous experience in Services Delivery on an International level is desirable.

Join a growing global business

Westcon-Comstor is a leading name in IT distribution with US$4.35 billion in global revenues. Our job is to link technology vendors to our distribution partners who resell software and solutions to business and other customers.

This is an exciting time to join our expanding UK and Ireland operation, which serves the EMEA region. We have ambitious plans and huge future potential - you will be ideally placed to grow your career in a dynamic yet supportive culture.